FAQ

Last updated: 4.28.24

How long does it take to receive my order?
Orders typically take anywhere between 1-4 days.

US Residents typically take 1-5 days to be delivered.
US Residents: (try signing up for USPS Informed Delivery to check for incoming mail)
Residents outside of the US take anywhere from 1-3 weeks to be delivered. However, some countries can take 1 month+.

Can I combine orders?
Yes you can! Let us the know the order numbers to combine and we'll refund the difference of the shipping costs (and if the total reaches $30+, we'll apply the free shipping promo to your order)

Can I add products from my order?
Yes. Let us know which products you would like to add and we'll send an invoice for that product. (and if the total reaches $30+, we'll apply the free shipping promo to your order)

What to do the✦ mean on the product?
If you see a product with the ✦,it means there is a postcard design specifically of that product and what you'll most likely get as your freebie (sometimes we're out of designs so we'll give a different design of the same character or a random one). If your order consist of multiple products that have the ✦, we'll make a best guess and pick one.

You can also leave a note if you would like a specific character postcard.